Privacy Policy

Effective Date: 1/08/2024

Welcome to Kakawa Chocolates ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kakawachocolates.com.au, use our services, or engage with us in other ways. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Payment information (credit card details, billing address)
  • Preferences and interests relevant to customer surveys and offers

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Fulfilling orders and delivering products
  • Providing customer support and responding to inquiries
  • Sending promotional emails about new products, special offers, or other information we think you may find interesting
  • Improving our products and services
  • Conducting market research and understanding customer preferences
  • Access the personal information we hold about you
  • Request correction of any inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of receiving marketing communications

6. Cookies

Our website may use cookies to enhance your experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

8. Contact Us

If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at info@kakawachocolates.com.au.

By using our website or providing us with your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.