Simply create an account in Kakawa. If you already have a Kakawa account, you’re automatically enrolled and can start earning points and enjoying member perks right away.

You’ll start as a Member earning 1 point for every $1 spent. But the more you shop, the faster you’ll move up through our tiers.

🥉 Bronze earns you 3 points per $1
🥈 Silver gives you 5 points per $1
🏅 Gold unlocks 7 points per $1 spent
—so every order brings you closer to bigger rewards.

We'll also give you 500 points when you celebrate your birthday and when you share Kakawa on Facebook or LinkedIn.

Last but not the least, all members enjoy DISCOUNTED SHIPPING on every order. 😍

Just log in to your Kakawa account and head to the Rewards page. You’ll see your available points and any eligible rewards. Click Redeem to generate a coupon code, then copy and paste it at checkout to apply your discount.

No. Your points never expire unless  your membership ends, so you can save them up for something truly special!

• Yes. All vouchers are issued with an expiry date.
• Unused or expired vouchers are forfeited and cannot be refunded in cash or in any other form.

Yes. Tiers are based on your total spending over a rolling 12-month period. If your spending decreases, you may move to a lower tier.

Yes. Kakawa may cancel or suspend your membership if there is misuse or breach of the Program rules. You can also choose to cancel your membership at any time. Upon cancellation, all unused points and vouchers will be forfeited.

No. Gift card purchases do not earn points, and rewards cannot be used to buy gift cards, as they are treated as cash equivalents under Australian consumer law.

Gift cards work just like cash and can be used at any time in the future, so to keep our loyalty program fair, secure, and sustainable, rewards and benefits can only be used directly on Kakawa products. This helps us prevent misuse, protect the value of our rewards for all members, and make sure we can continue offering great perks and discounts.

If you return an item purchased using points or vouchers (except when faulty or misdescribed):

• The redeemed reward will be forfeited.
• Any points earned from that transaction will be reversed.

Yes. Kakawa may update, suspend, or end the Program at any time without notice. Any unused points or rewards at the time of termination will be forfeited.